# ELEKS > Custom software development and technology consulting for insurance carriers, brokers, and reinsurers ## At a glance | Field | Value | | --- | --- | | Category | Insurtech Infrastructure | | Type | Solutions Provider | | Region | EMEA | | Headquarters | Lviv, Ukraine | | Founded | 1991 | | Stage | Enterprise | | Employees | 1000+ | | Funding | Bootstrapped | ## Overview ELEKS is a custom software development and technology consulting firm providing insurance technology solutions to carriers, brokers, reinsurers, and regulatory bodies. Founded in 1991 in Lviv, Ukraine, the company has grown to more than 2,000 specialists across 20 offices in North America, Europe, and Asia. Its insurance practice covers the full lifecycle of software delivery: requirements, design, engineering, quality assurance, and post-launch support. The company builds purpose-built platforms and tools across underwriting automation, claims management, fraud detection, compliance, and customer-facing applications. Engagements range from embedded dedicated teams to end-to-end product development and strategic technology consulting. ELEKS applies AI and machine learning capabilities to risk assessment, fraud identification, and operational automation. Over 120 active client accounts and more than 1,000 completed end-to-end projects underpin the company's track record. ELEKS reports a 97%+ client satisfaction rate, with 96% of clients willing to recommend the firm and 90% returning for additional engagements. The oldest client partnerships span more than 20 years. ## Products & services ### Custom Insurance Software Development Tailored software platforms for carriers, brokers, and MGAs including CRM systems, policy management platforms, and specialized underwriting tools built to client specifications. **Key features:** - Full\-cycle delivery from requirements to post\-launch support - Legacy system modernization and integration - Compliance\-aligned architecture *Target users:* Carriers, brokers, MGAs ### Underwriting Automation AI-assisted underwriting workbenches, automated risk assessment tools, rules engines, and CAT modeling platforms that support faster underwriting decisions. **Key features:** - AI\-assisted risk scoring and rules engines - CAT modeling integration - Automated decision workflow support *Target users:* P&C and specialty carriers, reinsurers ### Claims Management Technology Digital claims intake systems, workflow automation, loss tracking, and document processing built for carriers and self-insured organizations. **Key features:** - Digital FNOL and claims intake - Workflow automation and loss tracking - Behavioral pattern analysis for fraud signals *Target users:* Carriers, TPAs ### Fraud Detection and Analytics Machine learning-powered fraud detection systems, predictive analytics for risk scoring, churn prediction, and loss analysis. **Key features:** - ML\-powered fraud identification - Risk and churn scoring models - Claims pattern analysis *Target users:* Carriers, reinsurers ### Compliance Automation Platform Consolidated compliance management tools that automate regulatory compliance across insurance operations and document processing workflows. **Key features:** - Regulatory compliance automation - Document processing and audit trail - Multi\-jurisdiction support *Target users:* Carriers, brokers, regulatory bodies ### Conversational AI and Chatbots AI-powered chatbots and virtual assistants for customer engagement, policy inquiries, and claims support. **Key features:** - Natural language processing for insurance queries - Integration with policy and claims systems - Omnichannel deployment *Target users:* Carriers, brokers ### Mobile Applications Enterprise-grade mobile applications for field agents, claims adjusters, and policyholders. **Key features:** - Field agent workflow tools - Adjuster inspection and documentation - Policyholder self\-service *Target users:* Carriers, field agents ### Dedicated Development Teams Embedded engineering teams providing extended team augmentation for carrier and broker technology departments. **Key features:** - Dedicated cross\-functional teams - Integration with client processes and tools - Flexible scaling *Target users:* Carriers, brokers, MGAs ## Category & focus - Subcategories: Custom Insurance Software, Underwriting Automation, Claims Technology, Fraud Detection, Compliance Automation, AI and Machine Learning, Mobile Applications - Insurance verticals: P&C Commercial, Reinsurance, Life & Annuity, Specialty/E&S - Target customers: Carriers, Brokers, MGAs/MGUs, Reinsurers, TPAs ## Notable customers - DigiSure \(white\-label digital insurance platform\) - Maple Life \(insurance CRM\) - SafeSide \(Swiss digital pure life insurance provider\) ## Links - Website: - Directory profile: - About: - Linkedin: - Awards & partners: - Insurance solutions: --- *Last updated: 2026\-05\-12*