# Dyad > Purpose\-built software connecting the insurance distribution ecosystem ## At a glance | Field | Value | | --- | --- | | Category | Distribution & Sales | | Type | Solutions Provider | | Region | NA | | Headquarters | Boston, MA, USA | | Founded | 2000 | | Stage | Established | | Employees | 201-500 | | Funding | PE-Backed | ## Overview Dyad is an insurance distribution software provider serving retail agencies, agency networks, wholesalers, MGAs, program administrators, and carriers in the P&C market. The company emerged from the 2023 merger of XDimensional Technologies and I-Engineering, two insurance software firms with combined experience exceeding 20 years in the property and casualty sector. The unified Dyad brand launched in January 2024. The company delivers three primary platforms -- Nexsure (agency management system), ALIS DX (MGA and wholesaler platform), and ACE-HUB (carrier connectivity exchange) -- along with complementary tools including AI Extractor, PUMAA, and Spider. Platforms are delivered as SaaS with open REST APIs for integration with carrier systems, rating engines, e-signature providers, and payment processors. ALIS DX incorporates AI capabilities for document data extraction and email triage. Dyad serves more than 400 organizations across the insurance distribution chain, with notable customers including Lockton, Amynta Group, Epic Brokers, GSS/Galway Holdings, and Novatae. The company is backed by Serent Capital, which made a majority investment in the predecessor entity in January 2021 -- its 12th investment in the insurance sector. Total cumulative funding is reported at approximately USD 42.5-43.5M. As of early 2026, the company employs approximately 450 people across five continents. ## Products & services ### Nexsure Agency management system for retail insurance agencies, agency networks, and MGAs. Provides end-to-end workflow management for submissions, quoting, policy lifecycle, renewals, endorsements, and certificates. **Key features:** - Policy lifecycle management \(submissions, renewals, endorsements, cancellations, audits\) - Automated communications with pre\-built workflow templates - Accounting integration covering billing, commissions, GL entries, and reconciliation - Open API connectivity for carrier, rating engine, e\-signature, and portal integrations - Real\-time analytics and dashboards *Target users:* Retail insurance agencies, agency networks, MGAs ### ALIS DX All-in-one platform for MGAs, wholesalers, and program administrators, consolidating submissions, underwriting, policy administration, claims, and accounting in a single system. **Key features:** - Submission\-to\-renewal policy management with integrated claims operations - AI\-powered email triage and document data extraction - Billing, reconciliation, and accounting functions - Embedded premium financing and digital payments via Imperial PFS and AndDone integration - Self\-service broker and producer access portal *Target users:* MGAs, wholesalers, program administrators ### ACE\-HUB Cloud-based carrier connectivity exchange that transmits data from any system to carrier platforms via API, eliminating repetitive entry across multiple carrier portals. **Key features:** - Single data entry with simultaneous transmission to multiple carriers - Real\-time rates, forms, and underwriting guideline retrieval - 50\+ integrated carrier markets including Employers, GAIG, and JR Insurance - Compatible with any upstream agency or MGA system *Target users:* MGAs, wholesalers, insurance distributors ### AI Extractor Document intelligence tool that extracts structured data from underwriting documents to automate intake workflows and reduce manual data entry. Integrated with ALIS DX and Nexsure. ### Spider Distribution automation tool for non-API carrier quoting workflows, enabling market access where direct API integrations are unavailable. Used by wholesalers and MGAs. ### PUMAA Digital intake and workflow automation product providing agent access and self-service capabilities for brokers and producers. Works in conjunction with ALIS DX. ### SkySource Insurance operations outsourcing service complementing the core software suite with managed service delivery. ## Category & focus - Subcategories: Agency Management Systems, MGA Platforms, Carrier Connectivity, Policy Administration - Insurance verticals: P&C Commercial, Specialty/E&S - Target customers: Agents/Agencies, MGAs/MGUs, Brokers, Carriers ## Notable customers - Lockton - Amynta Group - Epic Brokers - GSS/Galway Holdings - Novatae - Jimcor - WorldLink Specialty - Arlington Roe - RMS Insurance Brokerage ## Links - Website: - Directory profile: - Blog: - Careers: - Linkedin: - Ace\-hub product: - Alis dx product: - Nexsure product: --- *Last updated: 2026\-06\-23*