# DGTAL

> AI agents for insurance claims assessment, audit, and document processing

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Technology |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Zurich, Switzerland |
| Founded | 2021 |
| Stage | Growth |
| Employees | 11-50 |
| Funding | Seed |

## Overview

DGTAL is an AI software platform for the insurance industry, providing generative AI agents and tools for claims assessment, audit, and document processing. The company serves carriers, reinsurers, brokers, MGAs, and professional audit firms across the EMEA region. Founded in 2021 from the merger of Deon Digital and Gossmann & Cie, DGTAL brings together expertise in insurance operations and applied AI.

The platform offers two core products: DRILLER, an agentic AI platform for claims assessment and audit workflows, and GRABBER, a document processing engine that extracts information from unstructured insurance documents. Both products support on-premises and cloud deployments, using EU-based and locally-deployed large language models to meet data privacy and compliance requirements. DGTAL positions its AI as augmenting and automating existing insurer workflows rather than replacing them.

As of June 2026, the company reported passing EUR 1 million in annual recurring revenue and named Vanda Giannara -- previously Chief Commercial Officer and co-founder -- as its new CEO. DGTAL raised a EUR 3M strategic round in 2023 from 1750 Ventures, the venture arm of German insurance group VGH Versicherungen. The company has a strategic partnership with PwC Switzerland covering AI-assisted claims lifecycle management.

## Products & services

### DRILLER

DRILLER is an agentic AI platform for claims assessment and audit. It supports claims professionals at the portfolio, file, and document level, enabling coverage analysis, reserve checks, severity assessment, and compliance reviews. Version 3.0 introduced AI agents as a core architectural component, enabling the system to reason across multiple documents and data sources within a single claim.

**Key features:**

- Portfolio\-level analysis and optimization for claims books
- File\-level AI copilot for claims review and decision support
- Individual document extraction and policy/reserve verification
- Support for complex claim types: litigation, disability, death, and long\-tail claims

*Target users:* Claims adjusters, auditors, and operations teams at insurance carriers and reinsurers

### GRABBER

GRABBER is an AI-powered document processing engine designed for document-intensive insurance workflows. It converts unstructured data sources -- including claim files, policy documents, and correspondence -- into structured, AI-ready data. Simple cases can be processed straight-through within seconds.

**Key features:**

- Rapid extraction of structured data from unstructured insurance documents
- Straight\-through processing for low\-complexity cases \(e\.g\., claims below CHF 500\)
- Supports conversion of all document types into AI\-ready format
- Integrates with DRILLER for end\-to\-end claims workflow automation

*Target users:* Claims operations teams, document processing units at carriers and run\-off insurers

## Category & focus

- Subcategories: AI Agents, Document Management, Audit & Compliance
- Insurance verticals: P&C Commercial, Specialty/E&S, Reinsurance
- Target customers: Carriers, MGAs/MGUs, Reinsurers, Brokers, TPAs

## Notable customers

- PwC Switzerland \(strategic partnership for AI\-assisted claims lifecycle management, currently in pilot with select clients\)
- Insurance carriers
- Reinsurance firms
- Insurance brokers
- Run\-off insurers and legacy book carriers
- Managing General Agents \(MGAs\)

## Links

- Website: <https://dgtal.io>
- Directory profile: <https://insurtechlist.com/companies/dgtal/>
- Linkedin: <https://www.linkedin.com/company/d-g-tal>
- Pwc partnership: <https://www.pwc.ch/en/insights/fs/dgtal-collaboration.html>

---

*Last updated: 2026\-06\-25*