# DAVIES

> Specialist professional services and technology firm for claims management, consulting, and digital transformation across insurance and financial services\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Technology |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | London, United Kingdom |
| Founded | 1968 |
| Stage | Enterprise |
| Employees | 1000+ |
| Funding | PE-Backed |

## Overview

Davies is a claims technology and professional services firm serving carriers, brokers, MGAs, and highly regulated organizations across P&C, specialty, and workers compensation lines. Founded in 1968 with origins in the Lloyd's of London market, the firm has grown to more than 8,500 professionals operating across 20+ countries, serving over 1,700 clients globally.

The company's technology offerings center on ClaimPilot, a proprietary AI-powered claims management platform with agentic AI capabilities. ClaimPilot delivers automated workflows, contact management, customer experience tools, and data compliance modules. Beyond technology, Davies operates across the full claims value chain through loss adjusting, third-party administration, forensic accounting, and dispute resolution services via its Keoghs legal subsidiary.

Davies is PE-backed with BC Partners holding a majority stake and HGGC and AIMCo as minority investors. In November 2025, Davies acquired SCM Insurance Services -- Canada's largest claims processing and risk solutions provider -- adding approximately 1,500 employees and forming a combined entity valued at approximately GBP 3.25B. Revenue has grown 25x over the past decade and is approaching USD 1.4B annually following the SCM inclusion.

## Products & services

### ClaimPilot

AI-powered claims management platform delivering automated workflows, agentic AI processing, and intelligent automation. Designed to reduce operational bottlenecks and accelerate claims cycle times, with stated performance gains of up to 10x for targeted process types.

**Key features:**

- Agentic AI for end\-to\-end claims process automation
- Contact management and customer communication tools
- Data compliance and employee experience modules
- Intelligent process automation with generative AI

*Target users:* Carriers, TPAs, MGAs, brokers managing claims operations

### Claims Solutions

End-to-end claims management services covering loss adjusting, third-party administration (TPA), and specialist claims handling across the full claims value chain, including property, casualty, specialty, and workers compensation.

**Key features:**

- Loss adjusting for property, casualty, and specialty lines
- TPA services for workers compensation and P&C liability
- Specialist claims handling for complex and catastrophic events
- Field and desk\-based claim operations

*Target users:* Carriers, self\-insured corporates, public sector entities

### Consulting

Business performance, technology strategy, and workforce development services for insurance and financial services organizations. Delivers program management and change management for technology transformation initiatives.

**Key features:**

- Technology transformation and program management
- Business performance optimization
- People and organizational development
- Digital and operational change management

*Target users:* Carriers, brokers, financial services firms

### Forensic Accounting

Specialist forensic services for complex claims quantification, covering captive insurance, catastrophe events, construction, cyber, energy, liability, litigation, property, specialty risks, and surety bonds.

**Key features:**

- Forensic loss quantification for complex claims
- Catastrophe and large\-loss event services
- Expert witness and litigation support
- Multi\-jurisdiction specialty risk coverage

*Target users:* Carriers, reinsurers, legal counsel

### Legal Solutions \(Keoghs\)

Dispute resolution and insurance risk services delivered through the Keoghs subsidiary, covering motor, casualty, complex, and specialty insurance classes. Provides defendant legal services and fraud investigation support.

**Key features:**

- Defendant legal services for insurance claims disputes
- Fraud investigation and prevention
- Complex and catastrophic injury claims management
- Motor liability and casualty claims defense

*Target users:* Carriers, TPAs, self\-insured organizations

### Insurance Solutions

Operational and technical support services for Lloyd's of London and international specialty insurance markets, including managed services and resource augmentation for specialty lines underwriters.

**Key features:**

- Lloyd's and London market specialist support
- Operational expertise for specialty lines underwriters
- Technical resource augmentation and managed services

*Target users:* Lloyd's syndicates, specialty carriers, London market participants

## Category & focus

- Subcategories: Claims Management, Professional Services, Consulting, Legal Services, Forensic Accounting, Intelligent Automation
- Insurance verticals: P&C Commercial, Specialty/E&S, Workers Compensation, P&C Personal
- Target customers: Carriers, Brokers, MGAs/MGUs, TPAs

## Notable customers

- Not publicly disclosed by name

## Links

- Website: <https://davies-group.com>
- Directory profile: <https://insurtechlist.com/companies/davies/>
- About: <https://davies-group.com/about-us/>
- Linkedin: <https://ca.linkedin.com/company/davies-group>
- Media hub: <https://davies-group.com/media-hub/>
- North america: <https://davies-group.com/northamerica/>
- Technology solutions: <https://davies-group.com/technology-solutions/>

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*Last updated: 2026\-05\-17*
