# dairii\.ai

> AI\-powered phone reception and agency automation platform for Japanese insurance agencies

## At a glance

| Field | Value |
| --- | --- |
| Category | Customer Engagement |
| Type | Solutions Provider |
| Region | APAC |
| Headquarters | Tokyo, Japan |
| Founded | 2025 |
| Stage | Startup |
| Employees | 1-10 |
| Funding | Seed |

## Overview

dairii.ai is a customer engagement and agency automation platform for insurance agencies in Japan. The company targets the approximately 200,000 insurance agencies operating in the Japanese market, providing a B2B SaaS solution that automates inbound phone reception and related administrative workflows around the clock.

The platform's flagship product, dairii Phone (dairii電話), handles inbound customer calls using natural language AI conversation. The system records, transcribes, and summarizes each interaction automatically, routes customers via SMS with web-based procedure links, and schedules callbacks with assigned representatives. The underlying AI stack integrates OpenAI's Realtime API and applies insurance-domain knowledge tuned for the Japanese insurance industry. The platform is delivered as SaaS with no publicly disclosed on-premise option.

Founded in June 2025 by CEO Yuichi Sakano (formerly of Mitsui Sumitomo Insurance), dairii.ai was the first company to emerge from DNX Ventures Studio and received a pre-seed investment of JPY 50 million (approximately USD 345K) from DNX Ventures. In December 2025 the company was accepted into the Y Combinator Winter 2026 accelerator batch.

## Products & services

### dairii Phone \(dairii電話\)

An AI phone reception solution for insurance agencies that automates inbound call handling 24/7. The system uses natural language AI conversation to receive calls, route customers, document interactions, and schedule follow-ups -- eliminating after-hours phone duty for agency staff.

**Key features:**

- 24/7 AI\-powered inbound call reception using natural conversation
- Automated customer routing via SMS with web procedure URLs and call transfers to insurance company windows
- Automatic call recording, transcription, and AI\-generated interaction summaries for staff follow\-up

*Target users:* Insurance agency staff and administrators

### Core SaaS Platform

Broader B2B SaaS tooling for insurance agency operational efficiency, including business process optimization and AI-powered administration. The platform applies large language models with proprietary AI infrastructure optimized for Japanese insurance compliance and operations.

**Key features:**

- LLM\-based workflow automation tailored to the Japanese insurance industry
- Insurance\-domain knowledge base for compliance\-aware processing
- Integration with OpenAI Realtime API for conversational AI capabilities

*Target users:* Insurance agencies in Japan

## Category & focus

- Subcategories: AI Phone Reception, Agency Automation, Workflow Automation
- Insurance verticals: P&C Personal, P&C Commercial, Life & Annuity
- Target customers: Agents/Agencies

## Notable customers

- No named customers publicly disclosed \(early\-stage as of mid\-2026\)

## Links

- Website: <https://dairii.ai>
- Directory profile: <https://insurtechlist.com/companies/dairii-ai/>
- Press: <https://prtimes.jp/main/html/rd/p/000000019.000021318.html>
- Company: <https://dairii.ai/company>
- Service: <https://dairii.ai/service>

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*Last updated: 2026\-06\-13*