# Coretech Knowledge

> Insurance technology software platforms for biometric identity verification and remote insurance services in Taiwan\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Compliance & Regulatory |
| Type | Solutions Provider |
| Region | APAC |
| Headquarters | Hsinchu, Taiwan |
| Founded | 2000 |
| Stage | Established |
| Employees | 11-50 |
| Funding | Bootstrapped |

## Overview

Coretech Knowledge is a Taiwan-based software solutions provider offering biometric identity verification and remote insurance service platforms to carriers in the APAC market. Founded in 2000 from the Institute of Computer Science and Engineering at National Chiao Tung University (NCTU), the company operates from Hsinchu Science Park with a Financial AI Center in Taipei's Neihu Technology Park.

The company develops insurance-specific technology products: Rita, a remote insurance service platform enabling digital policy applications with biometric authentication and e-signature; and CTBioID, a multi-element biometric eKYC platform built in collaboration with NCTU's FINTECT Center. Coretech also offers ES-Studio, an enterprise AI and expert systems platform, and enterprise content management solutions based on OpenText Documentum. Products are deployed for Taiwan insurance carriers requiring digital identity verification and remote transaction capabilities.

Coretech serves insurance carriers including Chinese Life Insurance, which uses the CTBioID biometric authentication platform. Enterprise customers include TSMC for engineering document change management and DHL Taiwan for document management and customer service search. Coretech is a member of FinTechSpace Taiwan, the government-supported fintech community hub in Taipei.

## Products & services

### Rita \(Remote Insurancing with Touch & Advising\)

A remote insurance service platform enabling agents and customers to complete insurance applications digitally without in-person meetings. Developed in response to COVID-19 social distancing requirements, Rita supports full digital policy workflows for Taiwan insurance carriers.

**Key features:**

- Biometric liveness detection and face authentication for remote identity confirmation
- Image anti\-counterfeiting verification for submitted documents
- Remote digital signature capture for policy application completion
- Blockchain\-ready architecture for optional encrypted backup to third\-party custody

*Target users:* Taiwan life and personal insurance carriers, insurance agents

### CTBioID \(Biometric Identity Verification\)

A multi-element biometric identity verification platform providing electronic Know-Your-Customer (eKYC) and multi-factor authentication as an alternative to in-person identity verification. Developed in collaboration with NCTU's FINTECT Center.

**Key features:**

- Multi\-factor biometric authentication \(face, document\)
- eKYC compliance for financial services and insurance applications
- Integration with insurance application workflows
- Secure remote identity verification for digital policy issuance

*Target users:* Insurance carriers, financial institutions requiring strong identity verification for remote transactions

### ES\-Studio

An enterprise artificial intelligence and expert systems platform for knowledge-based decision support. Built on Coretech's long-term research in AI and expert systems originating from NCTU academic work.

**Key features:**

- Expert system rule authoring and management
- AI\-driven decision support for enterprise workflows
- Knowledge base construction and management tools

*Target users:* Enterprise customers requiring knowledge\-based systems and decision automation

### Enterprise Content Management \(ECM\)

Document management and workflow automation solutions based on OpenText Documentum platform integration, supporting large-scale document workflows and electronic signature capabilities.

**Key features:**

- Enterprise document management and retrieval
- Workflow automation for document\-intensive processes
- Electronic signature integration
- Full\-text search and content indexing

*Target users:* Large enterprises with high\-volume document management requirements \(insurance, manufacturing, logistics\)

## Category & focus

- Subcategories: Biometric eKYC, Identity Verification, Remote Insurance Services, Document Management
- Insurance verticals: Life & Annuity
- Target customers: Carriers

## Notable customers

- Chinese Life Insurance \-\- biometric authentication platform \(CTBioID\)
- Taiwan Semiconductor Manufacturing Company \(TSMC\) \-\- engineering document change management
- DHL Taiwan \-\- document management and customer service search platform

## Links

- Website: <https://www.ctknow.com.tw>
- Directory profile: <https://insurtechlist.com/companies/coretech-knowledge/>
- Facebook: <https://www.facebook.com/coretech.tw/>
- Fintechspace profile: <https://www.fintechspace.com.tw/en/fintech_team/coretech-knowledge-inc-2/>

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*Last updated: 2026\-05\-17*