# Cognition\+

> P&C policy administration and claims platform for mutual insurers

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | London, Ontario, Canada |
| Founded | 1996 |
| Stage | Established |
| Employees | 51-200 |
| Funding | Privately Held |

## Overview

Cognition+ is a core policy administration and claims platform for
Property & Casualty (P&C) mutual insurers, managed general agents (MGAs),
brokers, and their policyholders in Canada. The platform covers the P&C
policy lifecycle end to end, including policy administration, claims
management, and accounting, and is built primarily for regional and farm
mutual insurance companies.

The platform is delivered through Cognition+ Cloud, to which the company
completed migrating nearly all of its client base in 2026. It connects to
broker management systems (BMS) so agents can transact without leaving
their own systems, and it includes the Cognition+ Marketplace, an
API-based integration layer that lets insurer clients add third-party
insurtech products to the platform. A 2026 addition automates claimant
and policyholder data uploads to Ontario's HCAI (Health Claims for Auto
Insurance) system for auto claims.

Cognition+ has operated continuously since 1996 and marked its 30th
anniversary in 2026. Its client base includes 16 or more Canadian
regional and farm mutual insurers. The company reported more than 400%
year-over-year growth in profitability in 2026 along with new enterprise
client wins, and it was named to Insurance Business's Global 5-Star
Technology and Software Providers list for 2026.

## Products & services

### Policy

Policy administration module covering quoting, issuance, and lifecycle management for P&C business.

*Target users:* Carriers, MGAs, brokers and agents

### Claims

Claims management module handling first notice of loss through resolution for P&C carriers and their policyholders.

*Target users:* Carriers, claims adjusters, policyholders

### Accounting

Accounting and financial reporting module tied to the policy and claims modules, used for reconciliation and reporting.

*Target users:* Carrier finance and accounting teams

### Policyholder Access

Self-service portal that gives policyholders direct access to their policy and claims information.

*Target users:* Policyholders

### Online Quoting Solution \(OQS\)

Online quoting extension for consumers and agents to generate new business faster.

*Target users:* Agents, consumers

### Broker & Agent Connectivity

Direct connectivity between the Cognition+ Platform and third-party broker management systems (BMS), letting brokers and agents transact without leaving their own systems.

*Target users:* Brokers, agents

### Cognition\+ Marketplace

API-based integration marketplace that lets insurer clients add third-party insurtech products to the platform without a bespoke integration project.

*Target users:* Carriers, MGAs

### Technical & Business Services

Professional services catalog covering infrastructure support, test-system and data refreshes, custom document creation, system maintenance, best-practices audits, and custom training.

*Target users:* Carriers, MGAs, brokers

## Category & focus

- Subcategories: Policy Administration, Claims Management, Accounting & Billing, Insurtech Integration Marketplace
- Insurance verticals: P&C Personal, P&C Commercial
- Target customers: Carriers, MGAs/MGUs, Brokers/Agents, Consumers

## Notable customers

- Antigonish Farmers' Mutual Insurance Company
- Stanley Mutual
- West Wawanosh Mutual
- Cayuga Mutual
- Grenville Mutual Insurance
- SEMutual
- Nova Mutual
- Bay of Quinte Mutual
- Dufferin Mutual
- HD Mutual
- MutualOne
- MM Mutual
- Salus Mutual
- Maple Mutual

*16\+ mutual insurers*

## Links

- Website: <https://www.gocognition.com>
- Directory profile: <https://insurtechlist.com/companies/cognition-plus/>
- Blog: <https://www.gocognition.com/company/blog>
- Careers: <https://www.gocognition.com/company/careers>
- Linkedin: <https://ca.linkedin.com/company/gocognition>
- Press/news: <https://www.gocognition.com/company/news>
- Demo/contact: <https://www.gocognition.com/company/contact>

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*Last updated: 2026\-08\-05*
