# Codeplex

> South Africa's short\-term insurance claims and supplier management platform\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Technology |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Claremont, Cape Town, South Africa |
| Founded | 2007 |
| Stage | Established |
| Employees | 11-50 |
| Funding | Bootstrapped |

## Overview

Codeplex is a claims and supplier management software provider for South
Africa's short-term (P&C) insurance industry. The company builds tools
that connect insurers, brokers, suppliers, and policyholders across the
claims lifecycle, automating claims workflows, supplier compliance, and
broker-insurer reconciliation.

Founded in 2007 through the merger of a spend-direction and procurement
venture with a claims management venture, Codeplex delivers its platform
through web portals, WhatsApp, and mobile channels. Its product suite
covers end-to-end claims handling, supplier onboarding and compliance
tracking, broker-insurer claims reconciliation, and AI-assisted sourcing
of replacement items for the contents and glass sectors. The company
holds Level 2 B-BBEE certification and operates from Claremont, Cape
Town, with an expanding footprint into Namibia and the UK.

Codeplex reports that its platform is used across roughly 80% of South
Africa's short-term insurance industry, with customer relationships
spanning major national insurers, brokers, and suppliers. Its first
major contract was the Absa Insurance Supplier Management program, won
against global competitors. The company remains privately held and
bootstrapped, with no external funding rounds identified.

## Products & services

### Codeplex Claims

End-to-end claims management solution that integrates with existing policy administration and supplier systems, connecting insurers, brokers, suppliers, and clients in real time.

**Key features:**

- Web portal, WhatsApp, and mobile channels
- Real\-time stakeholder communication
- SLA and contracted\-commercial enforcement to control claims costs

*Target users:* Insurers and claims teams handling short\-term \(P&C\) claims

### Codeplex Supplier

Centralized supplier management platform that automates compliance tracking and spend direction.

**Key features:**

- BEE, tax, and insurance compliance tracking
- Pre\-built contracts and e\-signatures
- Supplier vetting integrations and onboarding

*Target users:* Insurers and procurement teams managing supplier networks

### Codeplex Binder

Claims workflow product that bridges broker and insurer systems, letting insurers manage off-platform (binder) claims with the same visibility as on-platform claims. Runs on its own dedicated site (binder.codeplex.co.za).

**Key features:**

- Eliminates manual broker\-insurer reconciliation
- Unified handling of binder and direct claims
- Improves compliance and audit visibility

*Target users:* Insurers and brokers operating under binder agreements

### Codeplex CatHub

Centralized sourcing portal where suppliers upload catalogues and pricing, and insurers compare replacement items in real time.

**Key features:**

- AI\-assisted item categorization and price comparison
- Focused on contents\-replacement and glass claims
- Real\-time supplier catalogue access

*Target users:* Insurers and suppliers in the contents and glass claims sectors

### Codeplex Pro

Implementation, custom integration, training, and ongoing support services for the Codeplex platform suite.

*Target users:* Existing Codeplex platform customers

## Category & focus

- Subcategories: Supplier Management, Broker\-Insurer Reconciliation, Claims Automation
- Insurance verticals: P&C Personal, P&C Commercial
- Target customers: Carriers, Brokers, Agents/Agencies

## Notable customers

- Absa
- Santam
- Hollard
- Bryte
- Discovery
- King Price
- Miway
- Lombard

## Links

- Website: <https://codeplex.co.za>
- Directory profile: <https://insurtechlist.com/companies/codeplex/>
- Linkedin: <https://www.linkedin.com/company/codeplex-software-development-cc>
- Codeplex binder: <https://binder.codeplex.co.za/>

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*Last updated: 2026\-08\-12*
