# ClaimsGateway

> Cloud\-based claims management software for insurers, brokers, and self\-insured organizations

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Technology |
| Type | Solutions Provider |
| Region | APAC |
| Headquarters | Sydney, Australia |
| Stage | Startup |
| Employees | 1-10 |
| Funding | Bootstrapped |

## Overview

ClaimsGateway is a claims management SaaS platform built by Risk Management Gateway Pty Ltd, serving insurers, brokers, TPAs, and self-insured organizations across multiple lines of business including property, motor, liability, construction, injury, and workers compensation. The platform targets a range of client sizes, from small brokers to large enterprises, primarily in Australia.

The platform provides end-to-end claims lifecycle automation through no-code workflows, real-time dashboards, compliance alerts, and smart payment processing. It integrates natively with Zendesk, MYOB Acumatica, Steadfast Insight, and Salesforce, and supports migration from legacy systems via REST API. The solution is cloud-hosted and ISO 27001 certified.

ClaimsGateway has been adopted by insurers, mutuals, and sports program administrators including Gow-Gates Insurance Brokers, Football Australia, and Equestrian Australia. The company reports serving over 100 industry professionals and won Insurtech Start-up of the Year at the 2025 ANZIIF Australian Insurance Industry Awards, with a documented case study showing claim cycle time reduced from 70 days to 11 days.

## Products & services

### ClaimsGateway Platform

A cloud-based, no-code claims management platform covering the full claims lifecycle from first notice of loss through payment and closure.

**Key features:**

- Automated data entry, document processing, and initial claim validation
- Configurable workflows for property, motor, liability, workers compensation, construction, and injury claims
- Real\-time dashboards with compliance alerts and regulatory breach notifications
- Smart payment processing with fraud detection and AML compliance
- Multi\-channel claim submission and tracking via web, mobile, and email
- Native API integrations with Zendesk, MYOB Acumatica, Steadfast Insight, and Salesforce
- Secure legacy system data migration via REST API

*Target users:* Claims managers at brokers, insurers, TPAs, self\-insured organizations, and mutuals

### Sector\-Specific Portals

Custom-branded portal deployments for sports program administrators and specialty clients, such as the Football Australia Participating States Insurance Program and Equestrian Australia.

**Key features:**

- Dedicated branded subdomains \(e\.g\., football\.claimsgateway\.com\)
- Configured for program\-specific claim types
- Claimant self\-service submission

*Target users:* Sports governing bodies, program administrators, employer groups

## Category & focus

- Subcategories: Claims Automation, Claims Management, Compliance & Regulatory
- Insurance verticals: P&C Commercial, P&C Personal, Workers Compensation, Specialty/E&S
- Target customers: Carriers, Brokers, TPAs, Employers

## Notable customers

- Peninsula Mutual Limited
- Gow\-Gates Insurance Brokers
- Aramex
- AIAP Claims Solutions
- Football Australia Participating States \(Insurance Program\)
- Equestrian Australia

## Links

- Website: <https://www.claimsgateway.com>
- Directory profile: <https://insurtechlist.com/companies/claimsgateway/>
- Blog: <https://www.claimsgateway.com/blog>
- Business: <https://www.claimsgateway.com/business>
- Insurance: <https://www.claimsgateway.com/insurance>
- Workplaces: <https://www.claimsgateway.com/workplaces>

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*Last updated: 2026\-06\-25*