# Claims Services by SSPV > Digital claims management ecosystem for Latin American insurers, banks, and brokers ## At a glance | Field | Value | | --- | --- | | Category | Claims Technology | | Type | Solutions Provider | | Region | LATAM | | Headquarters | Buenos Aires, Argentina | | Stage | Established | | Employees | 11-50 | | Funding | Bootstrapped | ## Overview Claims Services by SSPV is a claims technology platform for insurers, banks, and brokers operating in Argentina and Latin America. Built by SSPV (Sistema de Seguimiento de Partes Vehiculares), a company with over 10 years in the Argentine insurance sector, Claims Services delivers a suite of nine integrated digital tools focused on automating and streamlining property and casualty claims processes. The platform covers the full P&C claims lifecycle -- from pre-policy vehicle inspections and AI-based damage assessment to spare parts procurement, mechanical assistance coordination, vehicle recovery, and home claims management. Key capabilities include object detection for remote vehicle damage appraisal, augmented reality-guided inspections, automated routing for fast-track claims, and a data analytics module. Integration with insurer platforms is handled via REST APIs, and the ecosystem includes a WhatsApp-connected chatbot for claimant communication. The company serves over 40 insurers, banks, and brokers across Latin America, with customers including MAPFRE, Chubb, HDI, Santander, and Sancor. Claims Services holds ISO-IRAM certification for its integrated management system. In March 2026, the company was selected by Google Cloud for a proof-of-concept engagement to expand AI capabilities across its platforms. ## Products & services ### Fast Track Automated vehicle claims processing tool that routes and manages claims for wheels, locks, and glass replacements. **Key features:** - Intelligent claims routing and automation - Coverage for wheels, locks, and glass replacement workflows - Reduced cycle times through process automation *Target users:* P&C carriers and TPAs managing high\-frequency vehicle claims ### Peritación Inteligente AI-powered vehicle damage assessment platform using object detection on images submitted by claimants or adjusters. **Key features:** - Object detection for remote damage identification - Augmented reality guidance for real\-time image capture - Automated repair cost estimation *Target users:* Carriers and adjusters performing remote or virtual inspections ### Repuestos Spare parts procurement and inventory management platform for insurance claims fulfillment. **Key features:** - Spare parts sourcing and supplier network - Inventory tracking and management - Integration with repair shop workflows *Target users:* Claims departments managing parts procurement for vehicle repairs ### 24siete Roadside assistance and towing coordination platform for vehicle claims. **Key features:** - Mechanical assistance dispatch - Towing and vehicle recovery coordination - Real\-time status tracking for claimants *Target users:* Carriers providing roadside assistance benefits ### Recuperos Salvage and recovered vehicle management platform for post-settlement processing. **Key features:** - Tracking and disposition of recovered vehicles - Salvage workflow management - Integration with claims settlement records *Target users:* Claims teams managing total loss and recovered vehicle inventory ### Inspecciones Previas Pre-policy vehicle inspection platform for risk assessment prior to policy issuance. **Key features:** - Structured vehicle inspection workflows - Risk documentation and photo capture - Integration with underwriting systems *Target users:* Carriers and brokers conducting pre\-bind inspections ### Hogar Home and property damage claims management platform for non-auto lines. **Key features:** - Property damage assessment workflows - Theft and loss claim processing - Coordination with service providers and contractors *Target users:* Carriers handling home, property, and theft claims ### Traslados Medical transport coordination platform for health-related insurance claims. **Key features:** - Medical transport dispatch and tracking - Coordination with transport providers - Integration with health claims workflows *Target users:* Health insurers and carriers managing medical transport benefits ### Data Lab Analytics and business intelligence platform for the Claims Services ecosystem. **Key features:** - Pattern detection and anomaly identification - Operational insights and KPI dashboards - Data\-driven decision support for claims managers *Target users:* Insurers seeking analytics across claims operations ## Category & focus - Subcategories: Claims automation, AI damage assessment, vehicle inspection, spare parts management, FNOL - Insurance verticals: P&C Personal, P&C Commercial - Target customers: Carriers, Brokers, TPAs ## Notable customers - MAPFRE - Chubb - HDI - Santander - Sancor - Mercantil - Galicia - Victoria ## Links - Website: - Directory profile: - About: - Linkedin: - Parent company: --- *Last updated: 2026\-05\-11*