# ClaimFriendy

> AI\-driven claims assistance and financing for health insurance policyholders in India

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Technology |
| Type | Solutions Provider |
| Region | APAC |
| Headquarters | Delhi, India |
| Founded | 2021 |
| Stage | Startup |
| Employees | 11-50 |
| Funding | Bootstrapped |

## Overview

ClaimFriendy is a claims technology and financing platform serving health insurance policyholders and hospitals in India. The company operates as a Loan Service Provider (LSP) bridging the gap between insurance reimbursement timelines and patient discharge needs, working alongside hospitals, insurers, and NBFC lending partners.

The platform delivers three core services: end-to-end claims assistance, reimbursement financing for non-network hospital admissions, and fast-track discharge financing. Its AI policy decoder condenses complex insurance documents into single-page summaries within minutes, while an AI-powered medical appraisal system enables loan approvals in approximately 10 seconds. Financing is disbursed on the same day through RBI-registered NBFC partners at zero cost to the patient.

Since its founding in 2021, ClaimFriendy has onboarded 500+ hospitals across India, including Apollo Hospitals, MAX Healthcare, and Medanta, and has facilitated management of over INR 200 crore in claims for more than 7,000 patients.

## Products & services

### Friendy Bridge

Reimbursement financing product designed for policyholders admitted to non-network hospitals. Provides upfront settlement of hospital bills while the insurance reimbursement claim is processed.

**Key features:**

- Covers non\-panel hospital admissions
- Immediate bill settlement via NBFC lending partners
- Bridges gap between treatment and reimbursement timeline

*Target users:* Health insurance policyholders at non\-network hospitals

### Friendy Express

Fast-track discharge financing that enables same-day hospital discharge while insurance pre-authorization or approval is pending.

**Key features:**

- Interest\-free repayment within 2\-day window
- Extended EMI option up to 3 months
- Zero fees charged to the patient

*Target users:* Patients awaiting insurance approval for discharge

### Friendy Assist

End-to-end claim support service that guides policyholders through the claims process from admission to settlement.

**Key features:**

- AI policy decoder: condenses 48\-page policies to single\-page summaries in approximately 10 minutes
- Document quality control and preparation
- Query handling, insurer follow\-up, and settlement tracking

*Target users:* Health insurance policyholders navigating cashless or reimbursement claims

## Category & focus

- Subcategories: Claims assistance, reimbursement financing, AI policy analysis, FNOL support
- Insurance verticals: Health
- Target customers: Consumers, Carriers

## Notable customers

- Apollo Hospitals
- MAX Healthcare
- Medanta
- Kauvery Hospital
- Noble Hospital
- Cloudnine
- Maxivision Eye
- ClearMedi

## Links

- Website: <https://claimfriendy.com/>
- Directory profile: <https://insurtechlist.com/companies/claimfriendy/>
- Linkedin: <https://in.linkedin.com/company/claimfriendy>

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*Last updated: 2026\-05\-11*