# ClaimDOC

> Smarter claims auditing and member advocacy for self\-funded employer health plans\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Technology |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | West Des Moines, Iowa, USA |
| Founded | 2013 |
| Stage | Growth |
| Employees | 51-200 |
| Funding | Bootstrapped |

## Overview

ClaimDOC is a national medical claims auditing and member advocacy company serving self-funded employer health plans. Founded in 2013 in West Des Moines, Iowa, the company was created to give plan sponsors a cost-effective and sustainable alternative to traditional insurance carriers and provider networks. ClaimDOC combines licensed healthcare professionals with proprietary technology to audit and negotiate medical claims using objective, nationally-benchmarked reimbursement data.

The company's flagship DirectAccess+ platform provides a comprehensive self-funded plan management solution that integrates claims administration, transparent pricing, and member advocacy into a single system. Plans using ClaimDOC report average savings of 25% to 35% compared to traditional plan structures, while members benefit from richer plan designs and lower premiums.

ClaimDOC serves a multi-sided market of employers, health plan members, healthcare providers, insurance brokers, and stop-loss carriers -- all interconnected through its reference-based pricing and advocacy infrastructure.

## Products & services

### DirectAccess\+

ClaimDOC's flagship self-funded health plan management platform integrating claims administration, transparent claim pricing, member communications, and real-time reporting in a single environment. Enables employers to replace traditional carrier networks with an objective, benchmarked reimbursement model.

**Key features:**

- Claims administration and adjudication
- Nationally\-benchmarked reimbursement pricing
- Member portal and benefit access tools
- Real\-time reporting and plan performance analytics
- Stop\-loss carrier coordination

*Target users:* Self\-funded employer plan sponsors and their TPAs

### Medical Claims Auditing and Negotiation

Licensed healthcare professionals review and audit medical claims using objective, nationally-benchmarked reimbursement standards. The service negotiates fair payment rates on behalf of self-funded employers, reducing inflated provider billing.

**Key features:**

- Line\-by\-line claim review by licensed healthcare professionals
- Nationally\-benchmarked reimbursement standards
- Direct provider negotiation and settlement

*Target users:* Self\-funded employer plan sponsors

### 360 View of Risk

A risk assessment platform analyzing health plan cost drivers and performance from the perspectives of the member, employer, and stop-loss carrier. Provides comprehensive visibility into plan risk and cost trends.

**Key features:**

- Multi\-perspective risk analysis
- Cost trend identification
- Stop\-loss coordination support

*Target users:* Employers, TPAs, Stop\-Loss Carriers

### Member Advocacy

Dedicated member advocacy services ensuring plan participants receive fair treatment, transparent pricing information, and effective navigation of the healthcare system.

**Key features:**

- Member support and issue resolution
- Benefit navigation assistance
- Provider billing dispute advocacy

*Target users:* Health plan members

## Category & focus

- Subcategories: Medical claims auditing, reference\-based pricing, member advocacy, self\-funded plan management
- Insurance verticals: Health, Group Benefits
- Target customers: Employers, TPAs, Brokers, Carriers

## Notable customers

- Self\-funded employer plan sponsors \(primary\)
- Insurance brokers and consultants distributing ClaimDOC solutions
- Stop\-loss reinsurance carriers coordinating on large claims

## Links

- Website: <https://claim-doc.com>
- Directory profile: <https://insurtechlist.com/companies/claimdoc/>
- Linkedin: <https://www.linkedin.com/company/claimdoc>
- Who we are: <https://claim-doc.com/who-we-are/>
- Member portal: <https://portal.claim-doc.com>

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*Last updated: 2026\-04\-09*
