# Carfix

> Digital motor claims management platform for insurance carriers and leasing companies

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Technology |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Bucharest, Romania |
| Founded | 2019 |
| Stage | Startup |
| Employees | 11-50 |
| Funding | Series A |

## Overview

Carfix is a claims technology SaaS platform serving insurance carriers, leasing companies, brokers, auto dealers, and repair shops in Central and Eastern Europe. The platform digitizes motor insurance claims management and vehicle administration, connecting all parties in the auto claims process through a single online ecosystem.

The platform uses AI computer vision to automate damage recognition from photos, enabling online FNOL submission and reducing claims processing time from hours or days to minutes. Core capabilities include document management for CASCO and MTPL policies, appointment scheduling with partner repair shops, risk inspection coordination, and a configurable authorization workflow. The platform is delivered as a multi-tenant SaaS solution with API integrations into carrier and partner systems.

Founded in 2019 and launched commercially in Romania in April 2021, Carfix serves approximately 150 companies as of 2025. The company expanded into the Czech Republic, Slovakia, and Hungary through a partnership with LKQ CEE, a regional auto parts distributor. Investors include Autonom (a strategic investor since 2020), InnovX BCR Accelerator, and Catalyst Romania, which led a EUR 1.25M investment in 2025 to support international expansion.

## Products & services

### Motor Claim Management

Digital end-to-end platform for motor insurance claim notification, assessment, and administration. Claims are processed 100% online with real-time status tracking available to all parties.

**Key features:**

- AI computer vision for automated vehicle damage recognition from photos
- Online FNOL submission with full digital workflow
- Real\-time claim status tracking for carriers, brokers, and claimants

*Target users:* Insurance carriers, MGAs, brokers, leasing companies

### Document Management

Centralized management of insurance documents, including CASCO and MTPL policies, technical inspection certificates, and road tax records, with automated expiration notifications.

**Key features:**

- Policy document storage and retrieval
- Certificate and compliance document tracking
- Automated renewal and expiration alerts

*Target users:* Carriers, fleet operators, leasing companies

### Repair Shop Network and Appointment Scheduling

Integrated marketplace connecting claimants with partner repair facilities, including cost estimation and appointment booking.

**Key features:**

- Partner repair shop directory with booking
- Cost estimation tools
- Preventive maintenance scheduling and tracking

*Target users:* Insurance carriers, individual vehicle owners, fleet managers

### Risk Inspection Services

Optional motor insurance risk assessment coordination, with appointment scheduling through the platform.

**Key features:**

- Risk inspection appointment management
- Configurable authorization flows
- Real\-time monitoring of interventions

*Target users:* Insurance carriers, brokers

## Category & focus

- Subcategories: FNOL, Claims Automation, Document Management, Repair Network Management
- Insurance verticals: P&C Personal, P&C Commercial
- Target customers: Carriers, Brokers, MGAs/MGUs

## Notable customers

- Omniasig VIG
- Groupama Asigurari
- Grawe Asigurari
- Autonom
- Arval Service Lease
- LeasePlan
- ALD Automotive
- Hertz
- Prime Risk Consultants

## Links

- Website: <https://carfixapp.com>
- Directory profile: <https://insurtechlist.com/companies/carfix/>
- Linkedin: <https://www.linkedin.com/company/carfix>
- Press/news: <https://catalystromania.com/2025/09/30/catalyst-romania-invests-e1-25-million-in-carfix-the-digital-ecosystem-that-reduces-vehicle-related-costs-by-up-to-60/>

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*Last updated: 2026\-05\-17*