# CarePay International

> The growth engine for visionary health insurers worldwide \-\- digitizing end\-to\-end health insurance operations\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Amsterdam, Netherlands |
| Founded | 2015 |
| Stage | Growth |
| Employees | 51-200 |
| Funding | Series B (USD 63.36M total; EUR 5M Series B-II, April 2025) |

## Overview

CarePay International is a health insurance technology platform established in 2015 that enables insurers and third-party administrators to digitize and personalize their end-to-end operations across emerging and frontier markets. Originally founded in Kenya, CarePay developed its initial platform (branded as M-TIBA) in partnership with PharmAccess Foundation and Safaricom, one of Africa's largest mobile operators.

Headquartered in Amsterdam with operations in Nairobi, CarePay has expanded into Nigeria and Tanzania, serving health insurers, TPAs, and government payers across East Africa and the MENA region. The platform combines real-time granular data with AI to automate claims processing, detect fraud, and deliver deeper insights into member needs -- enabling payers to offer more personalized products and achieve better health outcomes.

In April 2025, CarePay secured EUR 5 million in a Series B-II round from Invest International, joining existing investors Reinsurance Group of America (RGA), the Health Insurance Fund (backed by the Dutch Ministry of Foreign Affairs), IFHA, and Elma Investments. The company reports reducing admin costs from EUR 25 to EUR 1 per member annually and cutting claims turnaround from 77 days to 3 days for customers.

## Products & services

### End\-to\-End Health Insurance Platform

A full-stack digital platform supporting pricing, product design, member experience, provider payments, and care access, built for health insurers operating in high-growth emerging markets.

**Key features:**

- Digital health wallets for members
- Real\-time claims processing and automation
- Fraud detection powered by AI and data analytics
- Provider network onboarding and payment management
- Personalized member engagement tools
- Pre\-authorization case management \(hours vs\. 3\-day industry standard\)
- Claims management with automated processing
- Insights dashboard with real\-time payment forecasts
- Digital eligibility checks for providers
- Member app with AI\-driven health solutions and real\-time benefit tracking

*Target users:* Health insurers, TPAs, governments

### M\-TIBA \(Kenya\)

Kenya-branded platform developed in partnership with PharmAccess Foundation and Safaricom, enabling mobile-based health insurance savings and claims for underserved populations.

**Key features:**

- Mobile\-based health insurance savings
- Claims submission via mobile
- Accessible to underserved populations in Kenya

*Target users:* Low\-income health insurance members in Kenya

## Category & focus

- Subcategories: Claims Automation, Digital Payments, Member Engagement, Fraud Detection
- Insurance verticals: Health
- Target customers: Carriers, TPAs

## Notable customers

- 20\+ payers served across Africa and the Middle East
- 5,000\+ healthcare facilities connected

## Links

- Website: <https://www.carepay.com>
- Directory profile: <https://insurtechlist.com/companies/carepay-international/>
- About: <https://www.carepay.com/about>
- Press: <https://www.carepay.com/press>
- Careers: <https://www.carepay.com/careers>
- Linkedin: <https://www.linkedin.com/company/carepay-international>

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*Last updated: 2026\-05\-11*