# CARE Technologies > Core administration software for general insurance, health insurance, and reinsurance broker operations in Indonesia\. ## At a glance | Field | Value | | --- | --- | | Category | Core Administration | | Type | Solutions Provider | | Region | APAC | | Headquarters | Jakarta, Indonesia | | Founded | 2006 | | Stage | Established | | Employees | 51-200 | ## Overview PT CARE Technologies (CARE) is a Jakarta-based provider of core administration software for general insurance, health insurance, and broker/reinsurance-broker operations, serving insurers in Indonesia and, per the company, other ASEAN markets. The company describes itself as the first in Indonesia to launch a desktop application for general insurance and later the first to release a web-based enterprise version, though these are the company's own claims and have not been independently corroborated. CARE's product line covers policy administration, claims processing, underwriting setup, and finance/accounting workflows across three core systems, plus a set of connective services such as middleware for mobile-app integration, document management with e-signature, an agent portal, and a B2B portal for brokers and leasing companies. Deployment is offered as cloud, on-premises, or on-rent, and the company also sells program maintenance, hosted application access, outsourcing, and disaster-recovery services layered on top of the core platforms. The company reports roughly 60 insurance-sector clients across categories that include insurance-owned banks, joint-venture insurers, publicly listed insurers, health insurers, takaful insurers, and overseas insurers, and names Zurich Insurance, Mandiri AXA Insurance, Sompo Insurance, Ciputra Life, and PLN Insurance among companies it has worked with. CARE holds ISO 9001:2015 and ISO 27001 certifications and is a Microsoft Gold Development Partner. ## Products & services ### CGISS \(Care General Insurance System Solution\) Web-enterprise core system for general insurance, also available in a legacy desktop edition. **Key features:** - Insurance setup, claim processing, and claim recovery - Servicing and quotation workflows - Integrated finance and accounting functions *Target users:* General insurance carriers ### CHISS \(Care Health Insurance System Solution\) Web-enterprise core system for health insurance covering policy administration through claims. **Key features:** - Actuary services and quotation tools - Policy administration and claim handling, including guarantee\-letter issuance - External TPA \(third\-party administrator\) integration and provider\-network management *Target users:* Health insurance carriers ### CBISS \(Care Broker Insurance System Solution\) Platform for commission-based transactions between insured, broker, and insurer, with a separate reinsurance module. **Key features:** - Broker setup, quotation, and policy processing on the insurance side - Facultative and treaty arrangement handling on the reinsurance side - Claim processing, administration, and finance/accounting for both sides *Target users:* Insurance brokers and reinsurance brokers ### Core Collaboration Suite A set of connective and digital services layered on top of the three core systems. **Key features:** - Middleware linking mobile\-app touchpoints to CARE's core applications - Document management with e\-signature and QR\-code security, plus electronic policy documents \(ePolicy\) - Web B2B portal for brokers and leasing companies to self\-issue certificates, an agent portal, a BI data warehouse, and Sharia surplus\-distribution automation for takaful clients *Target users:* Insurers, brokers, leasing companies, and agents already running CARE's core systems ### Program Maintenance, ASP, Outsourcing & Disaster Recovery Supporting services sold alongside the core platforms: post-implementation program maintenance, hosted Application Service Provider (ASP) access, outsourced operations, and a cloud-based Disaster Recovery Center for backup and business continuity. *Target users:* Existing CARE core\-system customers ## Category & focus - Subcategories: Policy Administration, Claims Management, Billing & Accounting - Insurance verticals: P&C Commercial, Health, Reinsurance - Target customers: Carriers, Brokers, Reinsurers, TPAs ## Notable customers - Zurich Insurance - Mandiri AXA Insurance - Sompo Insurance - Ciputra Life - PLN Insurance \(PT Asuransi Perisai Listrik Nasional\) *roughly 60 insurance\-sector clients in Indonesia, spanning insurance\-owned banks, joint\-venture insurers, publicly listed insurers, health insurers, takaful insurers, and overseas insurers* ## Links - Website: - Directory profile: - Careers: - Linkedin: - Documentation: --- *Last updated: 2026\-08\-07*