# Cardinal

> Insurance management systems for short\-term insurers, underwriting managers, and intermediaries

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Johannesburg, South Africa |
| Founded | 1998 |
| Stage | Established |
| Employees | 51-200 |
| Funding | Bootstrapped |

## Overview

Cardinal is a policy administration and insurance management software provider serving the short-term (P&C) insurance market in South Africa and internationally. The company develops and maintains C360, a comprehensive Policy Administration System used by insurers, underwriting managers, and intermediaries to administer policies, process claims, and manage regulatory compliance across all short-term insurance verticals.

C360 is delivered as a SaaS platform with an integrated architecture spanning policy, claims, billing, and data exchange modules. The system supports real-time bi-directional data sharing between brokers and insurers via the C360Sync capability, and is complemented by iPlatform, a suite of pre-built digital applications for multi-quote, mobile, and process automation use cases. The company holds ISO/IEC 27001:2013 certification and invests continuously in R&D to keep pace with regulatory and technology requirements.

Cardinal serves more than 300 clients across all short-term insurance verticals, manages over 24 billion in Gross Written Premium, and administers more than 1 million policies. Operating across 3 continents, 7 countries, and 6 offices, the company reported annual revenue of approximately USD 28.2 million in 2025 and operates on a bootstrapped, profitable basis.

## Products & services

### C360

C360 is Cardinal's core Policy Administration System (PAS), evolved over more than 22 years from the original CIMS1 platform. It is designed for the short-term insurance market and supports the full insurance administration lifecycle, from policy issuance and endorsements through claims management and regulatory reporting.

**Key features:**

- Integrated modular architecture with seamless cross\-module data sharing
- C360Sync: real\-time bi\-directional transactional data exchange between brokers and insurers
- Multi\-line and multi\-vertical support across all short\-term insurance product types
- Operational and regulatory compliance tooling for the South African market and international jurisdictions

*Target users:* Insurers, underwriting managers \(UMAs\), brokers, and intermediaries

### C360i

C360i is a specialized variant of the C360 platform, tailored for specific insurance administration configurations and use cases within the short-term market.

*Target users:* Niche short\-term insurance operators with specific administration requirements

### iPlatform

iPlatform is a suite of pre-built digital applications integrated with C360, enabling insurers and intermediaries to accelerate digital transformation without custom development.

**Key features:**

- Multi\-quote platforms for call centers and digital channels
- Mobile application capabilities for financial services workflows
- UX/UI design services aligned with insurance administration processes
- Business process optimization and automation tooling

*Target users:* Insurers and intermediaries deploying digital front\-end capabilities on top of C360

## Category & focus

- Subcategories: Policy Administration, Claims Management, Digital Transformation
- Insurance verticals: P&C Personal, P&C Commercial, Specialty/E&S
- Target customers: Carriers, Brokers, MGAs/MGUs

## Notable customers

- RBS \(Reliable Business Solutions\) \-\- short\-term insurer offering personal, commercial, marine, and engineering insurance in South Africa

## Links

- Website: <https://www.cardinal.co.za>
- Directory profile: <https://insurtechlist.com/companies/cardinal/>
- Careers: <https://www.cardinal.co.za/about/culture>
- Linkedin: <https://za.linkedin.com/company/cardinal-insurance-management-systems>
- Products: <https://www.cardinal.co.za/products/>
- Case studies: <https://www.cardinal.co.za/case-studies/>

---

*Last updated: 2026\-05\-17*
