# Cara

> AI automation platform for insurance agencies and brokerages

## At a glance

| Field | Value |
| --- | --- |
| Category | Distribution & Sales |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | New York, NY, USA |
| Stage | Startup |
| Employees | 1-10 |
| Funding | Seed |

## Overview

Cara is an AI automation platform for independent insurance agencies and brokerages. The system integrates with existing agency management systems (AMS) and CRM platforms to automate the operational workflows that consume a significant portion of an agent's workday -- tasks such as coverage comparisons, proposal generation, certificates of insurance, ACORD form completion, and errors and omissions reviews. Tasks that previously took approximately 90 minutes can be completed in approximately 2 minutes.

The platform is built around four modules: Copilot (a coordination hub for workflow management and team collaboration), Servicing (automated handling of inbound client requests via email, voice, and web chat), Knowledge (an internal repository for agency documentation and account data), and Communication (multi-channel AI for voice, email, and web client interactions). The platform runs as a SaaS product and connects to AMS and CRM systems via API.

Cara raised a USD 8M seed round in March 2026 led by Kearny Jackson, with angel participation from the former COO of Stripe, the CEO of Vouch Insurance, and a member of OpenAI's startups and partnerships team. The company reached seven-figure ARR in seven months, with more than 80% of customers acquired through word-of-mouth referrals. Notable customers include The McGowan Companies, Atlas Insurance Brokers, ISU Steadfast, Combined Agents of America, and FirstChoice.

## Products & services

### Copilot

An AI command center for automating tasks, managing workflows, and enabling team collaboration within an insurance agency. Acts as the central coordination hub for the platform.

**Key features:**

- Workflow automation and task management
- Team collaboration tools
- Integration with AMS and CRM systems

*Target users:* Insurance agents and agency operations staff

### Servicing

Processes unstructured inbound communications (email, voice, web chat) into actionable tasks through intent recognition and workflow automation. Automates common client service requests.

**Key features:**

- Automated certificates of insurance \(COI\) processing
- Coverage comparison and proposal generation
- ACORD form completion and E&O reviews

*Target users:* Agency service staff and account managers

### Knowledge

An internal knowledge repository that stores agency documentation, account data, and institutional knowledge, making it accessible and searchable for the AI system and agency staff.

**Key features:**

- Centralized documentation storage
- Searchable account and policy data
- Institutional knowledge management

*Target users:* All agency staff

### Communication

Multi-channel AI tools for Voice, Email, and Web client and partner interactions. Enables agencies to handle customer service around the clock without additional headcount.

**Key features:**

- 24/7 AI\-powered voice and email response
- Web chat integration
- Client and partner communication automation

*Target users:* Agency client service teams

## Category & focus

- Subcategories: Agency Management, AI Automation, Customer Engagement, Document Management
- Insurance verticals: P&C Commercial, P&C Personal, Specialty/E&S
- Target customers: Agents/Agencies, Brokers

## Notable customers

- The McGowan Companies
- Atlas Insurance Brokers
- ISU Steadfast
- Combined Agents of America
- FirstChoice
- HH Insurance
- Keslar Insurance Agency

## Links

- Website: <https://www.getcara.ai>
- Directory profile: <https://insurtechlist.com/companies/cara/>
- Linkedin: <https://www.linkedin.com/company/caraai>
- Press/news: <https://www.prnewswire.com/news-releases/cara-raises-8-million-to-help-every-insurance-brokerage-grow-its-book-302730002.html>

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*Last updated: 2026\-06\-13*