# Caava Group

> AI\-powered insurance software for African insurers, agents, and bancassurers

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Nairobi, Kenya |
| Stage | Established |
| Employees | 51-200 |
| Funding | Bootstrapped |

## Overview

Caava Group is a core administration and distribution software provider for insurers and agents across Africa. The group serves carriers, bancassurers, brokers, and independent agents in Kenya, Nigeria, and across 10 African countries through a portfolio of SaaS and on-premise platforms. Its flagship product, Caava Evolve, addresses policy administration and workflow automation for insurers modernizing legacy systems; the Agencify platform targets independent agents distributing insurance digitally.

The group was formed in 2025 by consolidating four entities -- Turnkey Africa, Agencify Limited, Caava AI, and TurnQuest Solutions Nigeria -- under a single holding structure. Turnkey Africa, which developed the TurnQuest V4 insurance ERP over nearly three decades, remains the operational foundation. Caava AI adds a cross-platform AI layer applied to underwriting, claims processing, and document triage. CEO Ayisi Makatiani co-founded Turnkey Africa in 1997 and continues to lead the consolidated group.

The group reports a client footprint spanning 60+ insurers across 10 African countries, with 42+ insurance and banking clients attributable to the Turnkey Africa subsidiary. Key technology partnerships include Oracle Cloud Infrastructure. No external funding rounds have been publicly announced.

## Products & services

### Caava Evolve

A next-generation SaaS core insurance platform for insurers modernizing legacy policy administration systems. Includes CRM, quote engines, workflow automation, and AI-driven tools. The company reports up to 80% cost savings, 50-70% renewal efficiency improvement, and 80%+ reduction in data errors for adopting clients.

**Key features:**

- AI\-assisted underwriting and renewals
- CRM and quote engine built in
- Workflow automation for policy lifecycle

*Target users:* Carriers and bancassurers

### Caava AI

An AI layer providing intelligent automation for insurance distribution, underwriting, claims processing, and document triage. Designed to operate across the Caava product suite and serve insurers and agents.

**Key features:**

- 24/7 automated processing
- Claims and underwriting automation
- Document triage and intelligent routing

*Target users:* Insurers, agents, bancassurers

### Agencify

A mobile-first platform enabling independent insurance agents in Kenya to issue policies digitally. Supports digital distribution through intermediaries from mobile devices.

**Key features:**

- Mobile policy issuance
- Digital product distribution for intermediaries
- Agent onboarding and management tools

*Target users:* Independent insurance agents and intermediaries

### TurnQuest V4 \(by Caava\)

A legacy enterprise insurance ERP developed by Turnkey Africa over 28+ years. Supports policy administration and claims management for life, P&C, and brokerage lines. Fully supported through at least end of 2027, with migration paths to Caava Evolve planned.

**Key features:**

- Policy administration for life, P&C, and brokerage
- Claims management
- Digital engagement via TurnQuest Digital Platform \(customer/agent portals, mobile apps\)

*Target users:* Insurers running legacy TurnQuest implementations

## Category & focus

- Subcategories: Policy Administration, Distribution & Sales, Claims Technology, Insurtech Infrastructure
- Insurance verticals: Life & Annuity, P&C Personal, P&C Commercial, Group Benefits
- Target customers: Carriers, Brokers, Agents/Agencies

## Notable customers

- Heritage Insurance
- Equity Insurance
- NCBA Bancassurance

## Links

- Website: <https://caavagroup.com>
- Directory profile: <https://insurtechlist.com/companies/caava-group/>
- Careers: <https://www.myjobmag.co.ke/jobs-at/turnkey-africa-kenya>
- Twitter: <https://x.com/CaavaGroup>
- Linkedin: <https://www.linkedin.com/company/caava-group>
- Turnkey africa: <https://turnkeyafrica.com>

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*Last updated: 2026\-06\-22*