# BLACKPANDA > Cyber incident response and insurance in a single subscription for Asia\-Pacific organizations\. ## At a glance | Field | Value | | --- | --- | | Category | Specialty Solutions | | Type | MGA | | Region | APAC | | Headquarters | Singapore | | Founded | 2021 | | Employees | 51-200 | ## Overview Blackpanda is a cyber insurance MGA and incident response firm operating across Asia-Pacific, holding Lloyd's of London coverholder accreditation through its underwriting division, Pandamatics Underwriting. The company underwrites cyber insurance policies up to USD 10M per policy and delivers incident response services under a fixed-cost subscription model designed for mid-market organizations in the region. Blackpanda's underwriting capacity is provided through Lloyd's of London syndicates. The company's differentiated approach -- called A2I (Assurance-to-Insurance) -- bundles preparation, active response, and insurance coverage into one pathway. Incident response services are delivered at a fraction of traditional hourly consulting rates, with Blackpanda sharing risk rather than billing per incident. Distribution runs through technology partners, managed security service providers (MSSPs), and regional distributors including Singtel, Ricoh, Konica Minolta, SoftBank, and Ingram Micro. The company has managed over 100 incidents across key Asian cities and serves more than 20 regional organizations. ## Products & services ### IR\-1 Fixed-cost cyber incident response subscription with 24/7 emergency dispatch and a 4-hour SLA. Includes one-time incident response activation credit, dark web monitoring, and SentinelOne EDR (60-day trial). Cloud-based and agent-free. **Key features:** - 24/7 emergency incident response dispatch - 4\-hour SLA with Level 3 specialists on call - Dark web monitoring - One\-time incident response activation *Target users:* SMEs and mid\-market organizations in Asia\-Pacific *Distribution:* Via MSSPs, technology distributors, and direct ### IR\-X IR-1 subscription plus flexible consulting hours for tabletop exercises, purple teaming, and threat hunting engagements. **Key features:** - All IR\-1 features included - Tabletop exercise facilitation - Purple teaming and threat hunting hours *Target users:* Organizations requiring proactive security readiness in addition to response *Distribution:* Via MSSPs and direct ### Cyber Insurance Lloyd's of London-backed cyber insurance underwritten by Pandamatics Underwriting. **Key features:** - Coverage up to USD 10M per policy - Backed by Lloyd's of London capacity *Target users:* Organizations across Asia\-Pacific seeking standalone cyber coverage *Distribution:* Via brokers and bundled with IR\-1/IR\-X subscriptions ### Attack Surface Readiness \(ASR\) Weekly vulnerability scanning and dark web monitoring service. Cloud-based with no agent installation required. **Key features:** - Weekly external vulnerability scans - Dark web monitoring - No agent installation required *Target users:* Organizations seeking continuous exposure visibility *Distribution:* Direct and via technology partners ## Category & focus - Insurance verticals: Specialty/E&S, P&C Commercial - Target customers: Consumers, Brokers, Agents/Agencies ## Links - Website: - Directory profile: - Contact: - Linkedin: - Partners: - Products: - App login: - Blog/news: --- *Last updated: 2026\-05\-12*