# AXIOM CONNECTED / AMTRUST

> Modern warranty administration and connected customer engagement platform for TPAs, OEMs, and insurance carriers\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | O'Fallon, MO, USA |
| Founded | 2019 |
| Stage | Growth |
| Employees | 51-200 |
| Funding | Bootstrapped |

## Overview

Axiom Connected is a warranty administration and connected customer experience platform that modernizes how protection plans and service contracts are sold, managed, and claimed. The company helps TPAs, OEMs, and insurance carriers capture missed revenue by digitally linking customers with the products they own, rent, or lease -- replacing paper-based, fragmented warranty processes with a modular, cloud-native ecosystem.

Founded in 2019 as a technology subsidiary of Axiom Product Administration (an AmTrust-backed warranty administrator), Axiom Connected operates at the intersection of insurtech, mobilitytech, and agtech. The platform introduced the warranty industry's first fully digital, subscription-based protection product and has since expanded to support vehicles, homes, electronics, RVs, and powersports.

AmTrust Financial Services serves as the primary underwriting carrier for service-contract programs administered on the platform.

## Products & services

### MOXA

E-commerce storefront for selling protection products digitally across all asset types (vehicles, home, electronics, powersports, RVs).

**Key features:**

- Custom product configuration \(term, subscription, on\-demand\)
- Private\-label capabilities preserving client brand identity
- Digital checkout replacing paper F&I processes

*Target users:* Dealers, OEMs, F&I departments, retailers

### iungo

Core end-to-end warranty management platform covering orders, contracts, and claims lifecycle.

**Key features:**

- Centralized contract and claims management
- Integration with legacy TPA and carrier systems
- Real\-time reporting and analytics dashboard

*Target users:* TPAs, warranty administrators, insurance carriers

### COVI

Consumer-facing mobile app giving policyholders access to assets, protection plans, and vehicle health data.

**Key features:**

- Connected car data via Smartcar API \(mileage, oil life, tire pressure, EV battery\)
- In\-app claims filing and service scheduling
- Warranty expiration notifications and renewal prompts

*Target users:* Consumers, vehicle owners

### Neesh

Self-serve digital portal enabling customers to manage coverage independently, reducing call-center load.

**Key features:**

- Online warranty management and education
- Subscription and on\-demand coverage options
- Zero\-deductible claims at participating service centers

*Target users:* Consumers, policyholders

### Jurni

Workflow automation platform for internal and partner business process configuration.

**Key features:**

- Custom workflow builder for operations teams
- CRM\-style activity tracking
- 24\-hour development and rapid deployment capabilities

*Target users:* Axiom Connected internal teams and enterprise clients

## Category & focus

- Subcategories: Warranty Administration, Connected Insurance, Customer Engagement
- Insurance verticals: Specialty/E&S, P&C Personal
- Target customers: Carriers, TPAs, MGAs/MGUs

## Notable customers

- AAA Club Alliance \(third\-largest AAA club; Vehicle Protection Plan\)
- AmTrust Financial Services \(primary carrier partner\)

## Links

- Website: <https://axiomconnected.com>
- Directory profile: <https://insurtechlist.com/companies/axiom-connected-amtrust/>
- Blog: <https://blog.axiomconnected.com>
- Contact: <https://axiomconnected.com/contact-us>
- Ecosystem: <https://axiomconnected.com/ecosystem>
- Parent \(axiom admin\): <https://www.axiomadmin.com>

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*Last updated: 2026\-04\-09*