# Alpaca Vietnam

> Core insurance system provider for non\-life insurers in Vietnam and Southeast Asia

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | APAC |
| Headquarters | Ho Chi Minh City, Vietnam |
| Founded | 2020 |
| Stage | Growth |
| Employees | 51-200 |
| Funding | Acquired |

## Overview

Alpaca Vietnam is a core insurance system provider for non-life carriers in Vietnam, with a stated ambition to extend its platform to insurers across emerging Asian markets. The company was established in 2020 on the team and technology base of its predecessor, Unicorn Solutions, founded in 2014, and maintains offices in Ho Chi Minh City and Hanoi.

Alpaca builds core modernization software covering the non-life policy lifecycle: quotation, policy administration, claims management, reinsurance, product management, CRM, finance and accounting, and reporting. Alongside the platform, the company offers IT and digital-transformation strategy advisory and staff-augmentation engineering teams for insurer-led IT projects.

TPIsoftware Corporation, a Taiwan-based software company focused on AI and digital transformation, acquired Alpaca in January 2025. In November 2025, Alpaca signed a memorandum of understanding with Viet Digital Investment Joint Stock Company (VDI) to jointly build a domestic digital insurance platform for the Vietnamese market. Its client base includes non-life insurers such as Bao Long, BSH, ABIC, and GIC.

## Products & services

### Insurance Platform Modernization / Core System Transformation

Core system modernization software supporting the non-life insurance lifecycle for carriers, delivered as part of cloud-driven digital transformation engagements.

**Key features:**

- Quotation and policy administration
- Claims management and reinsurance processing
- Product management, CRM, finance and accounting, and reporting

*Target users:* Non\-life insurance carriers in Vietnam and Southeast Asia

### Digital Strategy Advisory

IT and digital-transformation strategy consulting for non-life insurers planning system modernization and omnichannel initiatives.

*Target users:* Non\-life insurance carriers

### Professional Services

Dedicated software development teams that provide staff-augmentation engineering capacity for insurer-led IT projects.

*Target users:* Non\-life insurance carriers running in\-house IT modernization projects

## Category & focus

- Subcategories: Policy Administration, Claims Management, Quote & Bind
- Insurance verticals: P&C Commercial, P&C Personal
- Target customers: Carriers

## Notable customers

- Bao Long
- BSH \(Bao hiem Sai Gon \- Ha Noi\)
- ABIC \(Agribank Insurance Joint Stock Corporation\)
- GIC \(General Insurance Corporation\)

## Links

- Website: <https://alpaca.vn/>
- Directory profile: <https://insurtechlist.com/companies/alpaca-vietnam/>
- Facebook: <https://www.facebook.com/alpaca.vietnam/>
- Linkedin: <https://vn.linkedin.com/company/alpaca-vietnam>
- Press/news: <https://www.prnewswire.com/apac/news-releases/vdi-and-alpaca-vietnam-sign-strategic-cooperation-agreement-302616336.html>

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*Last updated: 2026\-08\-12*