# ALE SOLUTIONS > The nation's leading provider of technology\-based temporary housing for displaced policyholders and catastrophe teams\. ## At a glance | Field | Value | | --- | --- | | Category | Claims Services | | Type | Solutions Provider | | Region | NA | | Headquarters | St. Charles, Illinois | | Founded | 2001 | | Stage | Established | | Employees | 201-500 | | Funding | Acquired | ## Overview ALE Solutions is the nation's leading provider of technology-based temporary housing for displaced policyholders and catastrophe response teams. Founded in 2001 in St. Charles, Illinois, the company works on behalf of insurance carriers and adjusters to place displaced families in hotels, corporate apartments, furnished single-family homes, or travel trailers -- as close as possible to their schools, jobs, and communities -- within 24 hours of the initial referral. ALE's model is built around deep insurance industry integration: every placement is initiated by and coordinated with a claims adjuster, and all billing and reporting flows directly to the carrier. The company's proprietary technology platform -- including the MyALE Claims Portal and the MyALE HOME mobile app -- connects adjusters, policyholders, and housing providers in a single workflow, eliminating manual handoffs and reducing claim cycle times. In September 2021, ALE Solutions was acquired by FLEETCOR Technologies (now Corpay, NYSE: CPAY) for approximately USD 430 million, expanding Corpay's specialized lodging business into the insurance vertical. ## Products & services ### MyALE Claims Portal A cloud-based claims management portal that gives adjusters and managers a single interface to initiate and manage temporary housing claims, extend hotel stays, access invoices, enforce policy limits, and track key performance metrics. **Key features:** - Role\-specific adjuster and manager views - Real\-time claim data and housing cost visibility - Invoice access and receipt capture - Hotel stay extension requests - Integration with carrier claims platforms \(including Guidewire ClaimCenter\) - Reporting and analytics dashboards *Target users:* Insurance adjusters, claims managers, carrier operations teams ### MyALE HOME App The industry's first mobile app built specifically for displaced policyholders, launched in April 2022. Available on iOS and Android. **Key features:** - Manage all aspects of temporary housing stay from any mobile device - Push notification updates on housing status and next steps - Request hotel and housing extensions - Receive confirmation details and directions - Contact landlords and hotels directly - Reach ALE representatives 24/7/365 - Upload and store Loss of Use receipts \(meals, pet housing, utilities\) - Adjuster and policyholder can access receipts within the app *Target users:* Displaced policyholders ### Temporary Housing Placement End-to-end placement of displaced policyholders in hotels, corporate apartments, single-family homes, and travel trailers. ALE's hotel volume exceeds all competitors combined, supplemented by Corpay's expanded hotel network. **Key features:** - 24\-hour placement guarantee - Local housing prioritized near policyholder's school, work, and community - Fully furnished long\-term rental homes - Catastrophe event deployment \(boots\-on\-the\-ground support\) - 24/7/365 live representative availability *Target users:* Insurance carriers, adjusters, displaced homeowners ## Category & focus - Subcategories: Temporary Housing, Additional Living Expenses \(ALE\), Catastrophe Response - Insurance verticals: P&C - Target customers: Carriers, Adjusters \(on behalf of policyholders\) ## Notable customers - Property & Casualty Insurance \(homeowners, renters\) - Catastrophe response operations ## Links - Website: - Directory profile: - Blog: - Careers: - Linkedin: - Adjusters: - Claims portal: - Myale home app: - Guidewire integration: --- *Last updated: 2026\-04\-09*