# Ajusto

> Drive safer, save on auto insurance \-\- Desjardins's smartphone telematics program that personalizes premiums based on your driving habits\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Usage-Based Insurance / Telematics |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | Levis, Quebec, Canada |
| Founded | 2013 |
| Stage | Established |
| Employees | 1000+ |
| Funding | Subsidiary (Desjardins Group) |

## Overview

Ajusto is a usage-based insurance (UBI) program operated by Desjardins General Insurance Group (DGIG), one of Canada's leading property and casualty insurers and a subsidiary of Desjardins Group -- the country's largest cooperative financial group. Launched in 2013, Ajusto was among the first telematics-based auto insurance programs in Canada and one of the first of its kind globally.

In March 2015, Desjardins launched the Ajusto smartphone app -- developed in partnership with Cambridge Mobile Telematics (CMT), a firm founded by MIT professors -- becoming North America's first insurer to offer a 100% mobile, hardware-free UBI program. The app uses sensors already present in smartphones (GPS, accelerometer, gyroscope) to measure driving behavior, eliminating the need for a dongle or OBD-II device. Within 48 hours of its launch, the Ajusto app reached the Top 100 most-downloaded apps in the Canadian App Store.

In 2025, Desjardins launched a new version of Ajusto that moves beyond a one-time snapshot to continuously assess driving behavior over time, encouraging drivers to maintain safe habits on an ongoing basis. The program is now distributed through the Desjardins Insurance Home-Auto mobile app and is available to personal auto policyholders through Desjardins Insurance and The Personal in Ontario, Quebec, and Alberta.

## Products & services

### Ajusto UBI Program

A smartphone-based telematics program that personalizes auto insurance premiums based on how -- and how much -- you drive. **How It Works:** 1. Enroll through the Desjardins Insurance Home-Auto mobile app 2. Receive a 10% sign-up discount immediately for the first 6 months (180 days) 3. App measures driving behavior during trips using smartphone sensors 4. After 180 days and 1,000+ km driven, a personalized score (0-100) is calculated 5. Score determines annual premium adjustment at next renewal **Scoring Factors:**

**Key features:**

- Driving behavior: speed compliance, acceleration, braking, cellphone distraction, safe following distance
- Driving habits: trip distance, time of day, route regularity
- Data is never used to cancel a policy
- Data is never used to deny renewal
- Data is never used to increase premiums \(only driving scores affect renewal adjustments\)
- Data is not used for commercial purposes beyond discount calculation
- Trip data is uploaded via Wi\-Fi only \-\- no mobile data charges
- iPhone \(iOS 15\+\) or Android \(11\+\) smartphone
- GPS, accelerometer, and gyroscope required
- Huawei phones are not supported
- Must be the primary driver of the insured vehicle

## Category & focus

- Subcategories: Smartphone Telematics, Behavioral Pricing, Driver Feedback, UBI Discounts
- Insurance verticals: P&C, Personal Auto
- Target customers: Personal auto insurance policyholders in Canada

## Notable customers

- \*\*Desjardins Insurance\*\* \-\- Ontario and Quebec
- \*\*The Personal\*\* \-\- Ontario, Quebec, and Alberta
- Nearly 90% of enrolled clients have reduced or maintained their auto insurance premium
- Most participants score 76 or above, equating to approximately 10% savings
- Average participant saves approximately 12% on their premium

## Links

- Website: <https://www.desjardins.com/en/insurance/auto/ajusto.html>
- Directory profile: <https://insurtechlist.com/companies/ajusto/>
- Faq \(desjardins\): <https://www.desjardins.com/en/insurance/faq/ajusto.html>
- Faq \(the personal\): <https://www.thepersonal.com/insurance/auto-insurance/ajusto-program/faq.html>
- The personal ajusto: <https://www.thepersonal.com/insurance/auto-insurance/ajusto-program.html>

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*Last updated: 2026\-04\-09*
