# Addenda

> AI\-powered motor claims and automotive workflow platform for insurers and repair ecosystems

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Technology |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Dubai, United Arab Emirates |
| Founded | 2022 |
| Stage | Growth |
| Employees | 51-200 |
| Funding | Seed |

## Overview

Addenda, by Xpress Automation, is a claims technology and automotive workflow platform targeting insurers, repair shops, and dealerships in the motor insurance segment. The platform delivers modular SaaS solutions covering the full motor claims lifecycle -- from first notice of loss through repair coordination and settlement -- as well as pre-policy inspection, parts sourcing, and workshop management.

The product suite is built on AI and computer vision capabilities, with modules for damage detection, fraud identification, anomaly flagging, and duplicate claim detection. Solutions are delivered as cloud-based SaaS with API connectivity to enterprise systems, and are designed for incremental adoption -- insurers can deploy a single module or implement end-to-end workflow automation across claims operations.

Addenda serves 400+ customers across the insurance and automotive industries, including carriers Beema, Liva, GIG, and Sharq Insurance, as well as automotive partners Tata Motors and Keyloop. The company holds ISO 27001 certification and reported a team of 150+ members as of 2026.

## Products & services

### Addenda Claims

AI-powered motor claims lifecycle management platform covering FNOL through settlement and closure. Provides real-time oversight across claims operations.

**Key features:**

- End\-to\-end motor claims workflow from FNOL to settlement
- Fraud detection, anomaly detection, and duplicate claim identification
- Real\-time claims oversight dashboard

*Target users:* Motor insurance carriers and TPAs

### Addenda Vision

Computer vision platform for automated vehicle damage detection. Analyzes damage images to highlight affected areas, improve estimate accuracy, and reduce inspection time.

**Key features:**

- AI\-driven damage area identification from photographs
- Structured damage reporting for estimating workflows
- Reduced manual inspection requirements

*Target users:* Carriers, surveyors, repair shops

### Addenda Pre\-Policy

Digital vehicle inspection platform for insurance underwriting, replacing manual inspections with a structured remote inspection process.

**Key features:**

- Remote vehicle inspection via mobile app
- Consistent vehicle data capture for policy issuance
- AI damage detection at underwriting stage

*Target users:* Motor insurance carriers and MGAs

### Addenda FNOL

Mobile application for first notice of loss enabling digital accident reporting by customers and third parties.

**Key features:**

- Digital motor accident reporting in minutes
- Captures complete incident information for claims teams
- Third\-party reporting support

*Target users:* Carriers and their policyholders

### Addenda Surveyor

Digital surveyor management platform for motor claims, centralizing assignment routing, inspection execution, documentation, and reporting.

**Key features:**

- Surveyor assignment and routing automation
- Structured inspection and reporting workflows
- Estimate validation integrated with claims system

*Target users:* Motor insurance carriers

### Addenda Repair

Workshop management platform for repair shops and dealerships with inventory and workflow automation.

**Key features:**

- Repair job management and workflow automation
- Inventory tracking for parts and materials
- Integration with claims and quoting platforms

*Target users:* Auto repair shops, dealerships

### Addenda Quote

Repair estimation and quotation platform for damage assessment and cost estimation.

**Key features:**

- Damage\-to\-cost estimation workflows
- Quote generation for repair shops and adjusters

*Target users:* Repair shops, motor insurers

### Addenda MIRSAAS

Centralized motor insurance recovery SaaS platform for managing claims recovery receivables between insurers.

**Key features:**

- Inter\-insurer recovery management
- Centralized receivables tracking and reporting

*Target users:* Motor insurance carriers

### Addenda Parts Supplier

Spare parts sourcing and supplier management platform with quote comparison and cost control.

**Key features:**

- Parts sourcing from multiple suppliers
- Quote comparison for cost optimization
- Supplier relationship management

*Target users:* Repair shops, claims operations

### Addenda SmartQuote

AI-powered medical underwriting platform for insurance applications.

**Key features:**

- AI\-driven medical underwriting support
- Application processing automation

*Target users:* Health and life insurers

### Addenda Data

Vehicle specifications and market valuations data service for the automotive and insurance ecosystem.

*Target users:* Motor insurers, used vehicle dealers

## Category & focus

- Subcategories: Motor Claims Management, FNOL, Vehicle Damage Detection, Fraud Detection, Pre\-Policy Inspection, Workshop Management
- Insurance verticals: P&C Personal, P&C Commercial
- Target customers: Carriers, MGAs/MGUs

## Notable customers

- Beema
- Liva
- GIG
- Sharq Insurance
- Tata Motors
- BASF
- Keyloop
- Microsoft
- Gargesh

## Links

- Website: <https://www.addenda.ai>
- Directory profile: <https://insurtechlist.com/companies/addenda/>
- Blog: <https://www.addenda.ai/blogs>
- Careers: <https://www.addenda.ai/career>
- Contact: <https://www.addenda.ai/contact-us>
- About us: <https://www.addenda.ai/about-us>
- Linkedin: <https://www.linkedin.com/company/xpressautomation/>

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*Last updated: 2026\-05\-17*
